Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to service@aimzenix.com.
- All
- Pre Sale Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
Simply plug the P5 NEX PLUS into the USB port of the target device to start using it.
Before use, set the PS5 controller connection method to USB cable: Settings → Accessories → Controller (General) → Connection Method → USB Cable.
Make sure the converter firmware supports P5 NEX PLUS. Connect the converter to PS5, plug the P5 NEX PLUS into the controller-marked USB port, and wait for the indicator light to confirm connection.
Ensure the GP2040-CE firmware is version 077 or above. Set mode to P5General, enable USB mapping, then plug the P5 NEX PLUS into the device USB port.
Connect the device to a PC, run the P5_NEX_OTA tool, and wait 10–20 seconds until the update is completed.



