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ax200pro guide

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to service@aimzenix.com.

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compatible keyboard and mouse

Pre Sale Questions

Q: “Can AX200 PRO be used on my gaming platform??”

The AX200PRO is compatible with PC and Nintendo Switch (NS). If you are using a PlayStation or Xbox, please check our other products: PS5: MONSTER PS4, PS3, Xbox One, Xbox Series S/X: MONSTER, STRIKER PRO, BLADER

Q: “What are the differences between AX200PRO and other products?”

Different products support different platforms and functionalities. For more details, please refer to our product comparison table which is at the bottom of this page.

Q: “Is my keyboard and mouse compatible with this product?”

Given the vast variety of keyboards and mice available in the market, it is difficult for us to ensure compatibility with all models. However, we have tested and compiled a known compatibility list for reference.

Q: “Does a keyboard or mouse not listed in the compatibility table mean it is incompatible?”

If a keyboard or mouse is not listed, it does not necessarily mean it is incompatible. It simply means we cannot confirm its compatibility. Even products in the compatibility table are not guaranteed to work, as different models, production batches, firmware updates, and regional versions may vary. A previously compatible device may become incompatible after a version update. The table serves as a reference, and we recommend testing compatibility yourself.

Q: “Why does my order keep showing "ready to ship"? When will it be shipped? How long will it take to arrive?”

Orders placed from Monday to Thursday will be shipped the next day. Orders placed on Friday will be shipped the following Monday. The estimated delivery time is 8-15 days. The tracking number will be sent via email 1-2 days after shipment. You can track your order using the following logistics websites: https://www.ordertracker.com/ https://www.17track.net/en

Q: “Why did I receive a tracking number, but there is no information available on the provided websites?”

If you see messages like "No tracking information found", it is normal. Due to delays in cross-border logistics updates, tracking information will only be updated once the package reaches your country/region. Please be patient.

Q: “Can I get banned for it? ”

Since its a hardware adapter and essentially acts as an actual controller, so there's no ban risk associated. However, Custom Reports with video proof can still get you in trouble

Q: “Do I need to install a driver to use the device? ”

AX200PRO is plug-and-play but requires Xbox360 driver on your PC.

After-sales problem

Q: “Why can't i connect it successfully??”

For AX200PRO connection issues [light flashing], please watch our video link:https://drive.google.com/file/d/1fnmzBWWkbDKtdNlvwvNy7xdvKhU-5ZZ3/view?usp=drive_link to update your PC's Xbox driver. If the issue persists and the indicator is still flashing, please turn off the "Flex Mapping" feature in the GGEKVICE app. Take a screenshot of your PC's Device Manager, record a video, and send them to service@aimzenix.com

Q: “How can i get the configs??/ How can i reach to the same effect as the video??”

Please join our discord server on the top of this page, configs are shared in our server.

Q: “Why cannot my keyboard and mouse connect successfully??”

Please check if your device and app are updated to the latest version. If not, upgrade to the latest version. Then open the APP, click on the "i" icon in the upper right corner, enter [Button Test], switch to the [A/B version] to check. If the issue persists, visit the gamepad test website to check if joystick/sensor data can be detected.

Q: “Why is it working normally today but not the next day?"

This may be due to device connection failure. Please try replugging the device.

Unable to find satisfactory answers ? Contact Support

AX200 PRO MANUAL

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Connection tips

Please follow the video steps to check and update your PC's drivers; otherwise, you may encounter connection failures accompanied by blinking lights.

How to connect??

1.Connect the keyboard and mouse to port ① and ②respectively
via USB cables.
2.Then connect port ④ to the PC through the extension cable that
comes with the product.
3.Wait for the indicator light to remain on continuously to indicate
successful boot up.

4.If using high-power keyboard and mouse devices, it is recommended to provide additional power through port ③.

Why the light is flashing?

For AX200PRO connection issues [light flashing], please watch our video link:

https://drive.google.com/file/d/1fnmzBWWkbDKtdNlvwvNy7xdvKhU-5ZZ3/view?usp=drive_link to update your PC's Xbox driver. If the issue persists and the indicator is still flashing, please turn off the "Flex Mapping" feature in the GGEKVICE app.

Take a screenshot of your PC's Device Manager, record a video, and send them to service@aimzenix.com

THE MANUAL IS DIFFICULT TO UNDERSTAND??

Please check the following video tutorial.

AX200 PRO PC CONNECTING TUTORIAL

How to use Snap Tap

Turn-around Assist

GEEKVICE APP TUTORIAL

[ Please turn on Bluetooth and Location services on your Phone setting if disconnected]

Importing code configs/Adding App configs/Share and delete configs

Importing code configs: https://youtu.be/4-mefPguQFU?t=138(bugged between iOS and Android and has changed with new firmware)
Adding App configs: https://youtu.be/4-mefPguQFU?t=7
Share and delete configs: https://youtu.be/4-mefPguQFU?t=68

Add and delete Keybinds /Turbo fire

Add and delete Keybinds: https://youtu.be/LbkEEANAXng
Turbo fire: https://youtu.be/LbkEEANAXng?t=37

Office mode/Flex mode/Direct buttons (Native keys)

Office mode: https://youtu.be/fxexu1wLPBA?t=4
Flex mode- What does it do: https://youtu.be/fxexu1wLPBA?t=16
Direct buttons (Native keys): https://youtu.be/fxexu1wLPBA?t=47

Flex mode switches for temporary MnK mode

Flex mode switches for temporary MnK mode: https://youtu.be/fxexu1wLPBA?t=89-------

Hold switches: https://youtu.be/fxexu1wLPBA?t=165-------

One way switches: https://youtu.be/fxexu1wLPBA?t=206-------

Long press switches: https://youtu.be/fxexu1wLPBA?t=227
Dual Channel: https://youtu.be/fxexu1wLPBA?t=293

Main Sensitivity and curves video/Smoothness/Deadzone compensation/Curves

Main Sensitivity and curves video: https://youtu.be/gzyLUscTF88-------

Smoothness: https://youtu.be/gzyLUscTF88?t=55-------